Role responsibilities 

  • Work within the systems team as Junior Solutions Consultant to provide resource capable of creating, using and supporting various components within our end-to-end data solutions
  • Develop system solution components through a hands-on approach, shaping client and third-party data sources (alongside Wood for Trees SQL development resource as required) into client-facing systems and associated complimentary deliverables
  • Install and configure requisite software (Apteco or similar) on client site or within Wood for Trees infrastructure to support, develop and maintain any such solutions. Update such software (whether full release or patching) alongside the appropriate release cycle, depending on the vendor
  • Support on client consultancy to both manage and improve the solution and nurture the client relationship
  • Assist in the support and maintenance of the solution environment in general, including dealing with helpdesk tickets from clients and ensuring effective communication and escalation of any issues found while conducting the role. Additional communication with software vendor(s), where applicable, to resolve any issues found within the software in use
  • Identify and carry out potential improvements to the data environment, utilising scoping from senior consultants
  • Refresh of Apteco databases for our hosted clients to ensure accurate and up-to-date environments are available for use for both external clients and internal co-workers
  • Support as required on pre-sales relationships and tender processes to collate necessary information to feed into our response documents

Role requirements

Required

  • Good understanding of data and database structures, preferably with a high-level analytical background and excellent numerical skills
  • Use of data within software applications such as Excel, SQL or similar
  • Clear, concise communication skills at a level appropriate for the audience and the ability to convey complex ideas in a clear manner
  • Excellent time management and prioritisation skills with the ability to juggle many tasks at the same time

Beneficial

  • Experience of working with (or in) a charity or not-for-profit organisation and external suppliers
  • Demonstrable experience in the use of Apteco products (FastStats, PeopleStage, Orbit), or experience in a similar role, using client data within a database, software implementation and consultancy environment
  • SQL skills for the manipulation and preparation of client supplied data within Management Studio
  • Understanding of data processing techniques and methodologies including deduplication, consolidation and suppression

Benefits

  • Flexible, home working (commutable distance to Bath preferred)
  • 33 days holiday (including Bank Holidays) plus 3 volunteering days
  • 3% employer contributory pension
  • Birthday meal on us
  • Cycle to work scheme and repairs
  • Health and wellbeing benefits
  • Retail discounts
  • Regular social events
  • Access to a range of further benefits through Inc & Co – Club 100. For the complete list, visit club100.incandco.com 

About Wood for Trees

Established over 10 years ago, Wood for Trees is recognised as being the UK’s leading charity data analytics and database management business. We help charities and not-for-profit organisations make a difference, helping them generate and utilise their money more effectively by helping them get the most from their data. We’ve built a reputation for providing valuable insight, strategic advice and pragmatic action that can have a significant effect on the bottom line.

Our vision is to be the best data and analytics business in the charity sector. Being the best means we help our clients become data curious, ensure they get results and set the standard for sector trends and measurement.

About Inc & Co

Inc & Co is a Manchester-founded business group with retail, property, digital, food and beverage, and logistics brands. The group spans the UK with 250 staff and consists of incspaces (our UK-wide shared and flexible workspace), digital sports strategy agency Skylab and charity analytics firm Wood for Trees.

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